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FAQs

FAQs



1. What materials are used in the manufacturing of Urban Crescent furniture?
- Urban Crescent furniture is crafted using high-quality materials such as solid wood, premium upholstery fabrics, and durable metal accents.

2. Do you offer customization options for your furniture pieces?
- Yes, we offer customization options for many of our furniture pieces, including choice of fabric, finishes, and dimensions to suit your unique style and space requirements.

3. How do I care for and maintain Urban Crescent furniture?
- We provide care instructions with each furniture purchase to help you maintain its beauty and longevity. Generally, regular dusting and occasional spot cleaning are recommended for most pieces.

4. Can I visit your showroom to see the furniture in person before making a purchase?
- Yes, we welcome customers to visit our showroom to see our furniture collections firsthand and experience their quality and craftsmanship.

5. What is the lead time for ordering Urban Crescent furniture?
- The lead time for ordering Urban Crescent furniture varies depending on the item and its customization options. Our sales team can provide specific lead time estimates for your selected pieces.

6. Do you offer delivery and assembly services for purchased furniture?
- Yes, we offer delivery and assembly services to ensure your furniture is safely transported and set up in your home for your convenience.

7. What is your return policy for furniture items?
- We have a comprehensive return policy that allows for returns or exchanges within a specified timeframe, subject to certain terms and conditions. Please refer to our website or contact our customer service team for details.

8. Are there any warranties or guarantees on Urban Crescent furniture?
- Yes, we stand behind the quality of our furniture with warranties or guarantees on materials and workmanship. Details of warranties vary by product and are available upon request.

9. Can I purchase Urban Crescent furniture online, or is it only available in-store?
- Urban Crescent furniture is available for purchase both online through our website and in-store at our showroom location.

10. Are there any upcoming sales or promotions I should be aware of?
- We regularly run promotions and sales events throughout the year. Be sure to sign up for our newsletter or follow us on social media to stay informed about upcoming offers and discounts.